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Terms of Service

Please read these Terms of Service carefully before using NannyLinkup's platform.

Last Updated: April 15, 2025

Table of Contents

1. Agreement to Terms

Welcome to NannyLinkup. These Terms of Service ("Terms") govern your access to and use of the NannyLinkup website, mobile applications, and services (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.

These Terms constitute a legally binding agreement between you and NannyLinkup, Inc. ("NannyLinkup," "we," "us," or "our"). If you are using the Platform on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Definitions

Throughout these Terms, we use certain defined terms:

3. Account Registration & Requirements

3.1 Account Creation

To use certain features of the Platform, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify NannyLinkup immediately of any unauthorized use of your account or any other breach of security.

3.3 Age Requirements

You must be at least 18 years old to create an account and use the Platform. By creating an account, you represent and warrant that you are at least 18 years old.

3.4 Background Checks

Nannies must undergo and pass our background check process before offering services on the Platform. Families may be required to verify their identity through our verification process. We reserve the right to deny or revoke access to any user who fails to meet our verification requirements.

4. Platform Services

4.1 Matching Service

NannyLinkup provides a platform that allows Families to search for and connect with Nannies. We do not employ Nannies or provide childcare services directly.

4.2 Verification Services

We offer identity verification and background check services to enhance safety on our platform. However, while we strive to provide accurate information, we cannot guarantee the accuracy or completeness of background checks or user information.

4.3 Communication Tools

The Platform provides messaging and video conferencing tools to facilitate communication between Families and Nannies. These communications may be monitored for safety and quality assurance purposes.

4.4 Payment Processing

We offer payment processing services to facilitate financial transactions between Families and Nannies. All payments must be processed through our Platform.

5. User Responsibilities

5.1 General Responsibilities

You agree to use the Platform in compliance with these Terms and all applicable laws and regulations. You are solely responsible for your interactions with other Users and for the Content you post on the Platform.

5.2 Family Responsibilities

Families are responsible for:

5.3 Nanny Responsibilities

Nannies are responsible for:

5.4 Independent Contractor Status

Nannies are independent contractors, not employees of NannyLinkup. The relationship between Families and Nannies is that of client and independent contractor or employer and employee, depending on applicable laws and the specific arrangement between the parties.

6. Payments & Fees

6.1 Service Fees

NannyLinkup charges service fees for using the Platform. These fees are clearly displayed before you complete any transaction. We reserve the right to change our fee structure upon notice to our users.

6.2 Payment Processing

All payments must be processed through our Platform. Attempting to circumvent our payment system is prohibited and may result in termination of your account.

6.3 Cancellation Policy

Cancellations must be made according to our cancellation policy, which may include cancellation fees depending on the timing of the cancellation.

6.4 Taxes

Users are responsible for determining and paying all applicable taxes related to their use of the Platform and Services. NannyLinkup may provide tax documentation where required by law.

7. Privacy & Data Security

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to our collection, use, and disclosure of information as described in the Privacy Policy.

8. Intellectual Property

8.1 NannyLinkup Intellectual Property

The Platform, including all content, features, and functionality, is owned by NannyLinkup and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform without our express prior written consent.

8.2 User Content

You retain ownership of any Content you submit to the Platform. By submitting Content, you grant NannyLinkup a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such Content for the purpose of providing and promoting the Platform.

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

10. Limitation of Liability

10.1 Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NANNYLINKUP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE PLATFORM; (C) ANY CONTENT OBTAINED FROM THE PLATFORM; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

10.3 Cap on Liability

IN NO EVENT SHALL NANNYLINKUP'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO NANNYLINKUP, IF ANY, FOR ACCESSING THE PLATFORM DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

11.2 Arbitration

Any dispute arising from or relating to these Terms or your use of the Platform shall be resolved exclusively through final and binding arbitration, under the rules of the American Arbitration Association, except that you may assert claims in small claims court if your claims qualify.

11.3 Class Action Waiver

YOU AND NANNYLINKUP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

12. Termination

We may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Platform will immediately cease.

13. Changes to Terms

We may revise these Terms from time to time. If we make changes, we will provide notice as appropriate, such as by sending you an email notification or displaying a prominent notice on our Platform. Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance of them.

14. General Provisions

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and NannyLinkup concerning your use of the Platform.

14.2 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative of NannyLinkup.

14.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

14.4 Assignment

You may not assign these Terms without our prior written approval. We may assign these Terms without restriction.

15. Contact Information

If you have any questions about these Terms, please contact us at:

NannyLinkup, Inc.
Email: legal@nannylinkup.com
Phone: 551-247-4222